Shipping Policy

Thank you for shopping with Trovanoz.in. We are committed to delivering your orders quickly and safely.

Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

Estimated delivery time:

• India: 5–12 business days

Delivery times may vary depending on:

• Customer location
• Courier partner delays
• Weather conditions
• High order volume

Shipping Charges

We may offer:

• Free shipping on selected products/orders
• Standard shipping charges at checkout

Shipping charges (if applicable) will be displayed before payment.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS.

Customers can track their orders through the courier partner website.

Delayed Orders

If your order is delayed beyond the estimated timeframe, please contact us. We will do our best to assist you.

Trovanoz is not responsible for delays caused by courier companies or unforeseen circumstances.

Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for orders shipped to incorrect addresses provided by customers.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, contact us within 48 hours of delivery/update.

Please provide:

• Order number
• Photos/videos (if damaged)